All the features you want and need
Feature Rich Phones
Revolutionize your business communication with Capital Voice Services. Our VOIP solutions seamlessly integrate cutting-edge features, including crystal-clear HD voice quality, video conferencing capabilities, and robust security measures – all at an unparalleled price point. What sets us apart from the competition? We offer two carefully curated plans that encompass all the essential phone features your business desires and requires. Experience the perfect fusion of innovation and affordability with Capital Voice Services, where every communication need is met with unmatched value.
Enhanced VOIP
Enterprise VOIP
Feature | Enhanced | Enterprise | Add Ons |
Unlimited Domestic Calling |  | | |
Voicemail to Email | | |
|
Voicemail to SMS | | | |
E911 | | |
|
Auto Attendant | | |
|
Day/Night Mode | | |
|
Call Detail Records | | |
|
Auto Attendant Prompts Text To Speech | | |
|
One Ring Group | | |
|
Company Directory | | |
|
Paging Groups | | |
|
PC Softphone Compatible | | |
|
Deskphone Compatible | | |
|
Automatic Call Distribution | |
| |
Multi Level Attendant | |
| |
Unlimited Ring Groups | |
| |
Meet Me Conference Bridge | |
| |
30 Day Call Recording | |
| |
International Calling | | ||
Do-Not-Call Compliance Server | | ||
Automatic Voice Recognition | | ||
Predictive + Progressive Dialer | | ||
Remote Phone VPN | | ||
Outbound Calling Campaigns | | ||
Application Integration | | ||
Conference Bridge Platform | | ||
Additional Call Recording | |
In addition to the chart above, Enterprise VOIP has the power to expand and use feature add on’s.
Conference Bridge Platform
Call Center ACD Platform
Automated Speech Generator
Automatic Speech Recognizer
Custom programing + integration available
Conference Bridge Platform
- Scheduling , reservations and individual room management
- Permission based users
- Secure web portal
- Multiple Moderator/Speaker/Participant codes
- Multiple simultaneous conferences, up to 200 participants per room
- Conference recording and playback
Call Center ACD Platform
- Call Center ACD Platform Add-on: High Level Features Include
- Skills based routing
- Remote agent login
- A broad selection of call routing schemes
- Scalable to any number of queues and queue length
- Customer prompts on time remaining, people in queue, and other options
- Queue and Agent Status Toolbars
Call Center Dialer Platform
- Fine-grained per-campaign control
- Remote agent login
- Scalable to any number of campaigns and phone list length
- Answered calls can be directed to custom prompts or straight to an agent
- Queue and Agent Status Toolbars
Automated Speech Generator
- Text-to-speech for over 20 languages, including English, Spanish and French
- Offers the most realistic, natural sounding speech on the market
- Scalable to handle over 500 concurrent calls
- Pronunciation tuning and other customizations available
Automatic Speech Recognizer
- Recognizer support for 8 languages, including English, Spanish, and French
- Supports industry standard specifications: SISR, SRGS and VXML
- Existing applications that use these standard specifications can be migrated to this platform
- Scalable to handle over 500 concurrent calls
- Speaker independent solution, no specific voice training is required, anyone can speak to the ASR
User Portal
The IntellaSoft Communications Platform administration software is powerful and easy to use. There is no need for a full-time telecommunications professional to manage system features or handle every day moves, additions, and changes. Clear, intuitive screens and interactive help are designed to facilitate system administration with little experience required.
